otto

All terms

Limited-content message

Limited-content message — A limited-content message is a voicemail for a consumer that contains only the content Regulation F permits and, because it is defined not to be a "communication" in connection with debt collection, can be left without triggering the mini Miranda or risking a third-party disclosure.

Section 1006.2(j)(1) requires four elements: a business name that does not indicate the debt collection business, a request that the consumer reply, the name or names of one or more natural persons the consumer can contact, and a reply telephone number. Section 1006.2(j)(2) permits four optional additions — a salutation, the date and time of the message, suggested reply times, and a statement that the consumer may speak to any of the company's representatives. Adding anything else converts it into a communication, which reinstates § 1006.18(e) disclosure duties and the § 1692c(b) third-party problem if someone else hears it; a limited-content message still counts as an attempt to communicate for call-frequency purposes.

Primary sources

  1. 12 C.F.R. § 1006.2(j)

See also

  • Mini MirandaThe mini Miranda is the disclosure a debt collector must make in its initial communication that it is attempting to collect a debt and that any information obtained will be used for that purpose, plus the shorter disclosure in every subsequent communication that the communication is from a debt collector.
  • 7-in-77-in-7 is the Regulation F telephone-frequency rule under which a debt collector is presumed to comply with the FDCPA's harassment prohibition if it places no more than seven calls to a particular person about a particular debt within seven consecutive days, and none within seven days after a telephone conversation about that debt.
  • Right-party contactA right-party contact, or RPC, is a live conversation with the consumer actually obligated on the account, as opposed to a wrong number, a third party, or an unanswered attempt.

Where this appears

Last reviewed 2026-07-29

This is an informational reference, not legal advice, and using it creates no attorney-client relationship. Limitations periods turn on facts this page cannot know — which state's law governs, the contract type, when the claim accrued, and whether anything tolled or revived it. Confirm against the primary source and your own counsel before acting.

About Otto

Otto builds collections case management for the US law firms this vocabulary belongs to.